During winter months, warm air escapes through the windows, while during summer, solar energy enters through these same windows. By creating different types of barriers that effect heat transfer, our products regulate temperature naturally to reduce your energy consumption and costs required for heating and cooling.

See How it Works for details.

This is the most important but difficult question to answer. Every thermal environment is different and results may vary depending on the type of window furnishing and how it is operated.

Our products have been tested and proven effective across a variety of different home and workplace scenarios. See How it Works for details.

We’ve tried to include as much information as we can about all our products on our website, but you should contact us directly so that we can understand your thermal issues and recommend the most effective product.

Yes. We offer supply and install Australia wide.

Please contact us directly by phone or email for more information.

Payment can be made by credit card, debit card or through EFT payment.

Note that there will be a 1.75% surcharge for credit card payments.

Yes, we offer samples for all of our blinds and curtains. It’s sometimes challenging to visualise how a fabric would work in a room setting so we encourage you to order samples if you’re unsure.

Note that samples are free, however there is a small charge for delivery. Contact us to request a colour sample and for custom colours or designs.

To ensure the best results for all our customers, all of our products are made to measure.

Our normal lead time is four to six weeks. However, lead times vary based on a number of factors including delivery times and installers schedules.

Contact us if you need an expedited order.

The minimum and maximum size varies by product.

See our Technical Specifications for more details.

All products are delivered as a finished product ready to be installed. This includes brackets and tracks.

You will be able to customise these components and to add optional extras when you order your product.

Care and cleaning instructions vary by product.

See our Technical Specifications for more details.

Yes. Please contact us directly by phone or email for more information.

Delivery is at cost Australia wide.

Please contact us directly by phone or email for more information.

Yes. Please contact us directly for more information on timings and costs.

We can only deliver samples to a PO Box.

All of our blinds and curtains are delivered using freight companies, so we’re unable to deliver to a PO Box address.

Unfortunately accidents in delivery do happen.

If your product is damaged in delivery please contact us directly by phone or email with photos of the damaged packaging, blind or curtain and we’ll organise to have the damaged blinds or curtains replaced.

Yes. All of our products come with a limited nationwide back to base warranty, covering component failure and manufacturing issues.

Our roller blinds have a seven year warranty while our cellular blinds and curtains have a three year warranty.

See Maintenance and Warranty for details.

Unfortunately no.

Because all of our products are made just for you, we are unable to offer a refund or exchange unless the product has a manufacturing defect.

We’re here to help!

If you have any questions you can contact us directly by phone 1800 252 278, or email [email protected].

Our head office is at 12 Whiting St, Artarmon, NSW, Australia 2064.